VitaClarity Privacy Policy

Policy version: September 8, 2026. Prepared for VitaClarity 1.25.0; applicable when this version is released.

VitaClarity is operated by CHUN CHENG CHOU in Taiwan. Contact lucasapphq@gmail.com for privacy or support questions. This policy covers the iPhone app and our policy and support pages. No VitaClarity account is required.

Information on your device

Product names, label text, ingredient amounts, serving details, reminder settings, language and appearance preferences are saved on your device. Your iPhone reads selected label photos using Apple Vision. VitaClarity does not upload your photos, recognized label text or saved product list to a VitaClarity server. Check the recognized information before saving it.

Research summaries are included in the app. Reading them does not send the ingredient you selected or a reading history to VitaClarity. Access is controlled by an Apple subscription. StoreKit verifies current subscription rights on your device; this version does not send signed transactions to a VitaClarity verification server. Apple handles billing, and we do not receive your payment-card number.

Reminders are scheduled locally after you allow notifications. A reminder may appear on the lock screen; you can choose whether it shows the product name and manage notification permission in iPhone Settings. There is no VitaClarity push-notification server in this version.

Connections you choose to make

Purchases and restoring purchases connect to Apple. Apple's terms and privacy practices apply to its processing. When you search the NIH Dietary Supplement Label Database or check a saved label for updates, your query or label ID goes directly from the device to NIH. NIH receives necessary connection information, including your IP address. Opening a research citation visits its publisher or linked source, which has its own privacy practices. These actions can disclose an interest in a health topic to the destination. They do not send your complete saved product list.

Opening a public policy or support page involves ordinary web requests. Our website is hosted on Cloudflare Pages. Cloudflare processes connection information needed to deliver and protect that page. Our pages contain no advertising, analytics scripts, tracking pixels, forms or cookies set by VitaClarity.

Support and privacy requests

If you email us, we receive your email address, message and any attachments you choose to send. We use Google Gmail for support correspondence; Google processes the correspondence to deliver and store it. We use it to respond, investigate problems and handle requests. Please avoid sending medical records, Apple passwords or payment-card details. Contact us before sending sensitive information if you are unsure it is needed.

Support correspondence is retained only as needed to handle the request, resolve related disputes and meet applicable legal obligations. You may ask us to access, correct or delete information we hold, or exercise other rights that apply where you live, by emailing lucasapphq@gmail.com. We may reasonably verify the request and will explain any lawful limitation. You do not need to create an account. If we decline a request, reply with “Privacy appeal”; we will review it and provide the applicable complaint route when required. Mandatory legal deadlines apply.

We cannot remotely retrieve or erase your device-only product records. Remove records in the app or uninstall it; your own device backups may retain copies. These actions do not delete information held by external websites and do not cancel an Apple subscription. Manage cancellation through Apple subscription settings.

Sharing, security and changes

This version has no advertising SDKs or cross-app advertising tracking. We do not sell personal information or consumer health data, use it for targeted advertising, or infer a diagnosis from an ingredient choice. We use service providers as needed for website delivery and support correspondence, and may disclose information where applicable law requires it. Support is handled from Taiwan; email and hosting providers may process information in other locations under their own arrangements.

Device storage, verified purchase checks and restricted app access reduce exposure. No system guarantees that data can never be copied or accessed without authorization. We assess incidents and provide notices required by applicable law.

VitaClarity provides supplement-reference information; follow the age rating shown in your App Store. It is not directed to children and does not knowingly solicit children's personal information. Age ratings concern access to content, not whether a supplement or studied amount is suitable for a particular age. Adult intake reference values must not be applied to children or adolescents without appropriate professional guidance. Contact us if you believe a child has provided information. We will update this policy when practices change and provide notice or obtain consent when required. Policy changes do not by themselves authorize a new use of previously collected information.

See also the Consumer Health Data Notice and Terms of Use.